Challenges and perspectives of ict to guarantee the continuity of activities in the COVID-19 contingency

Abstract

The covid-19 pandemic has spread worldwide, significantly affecting all countries in their economic and social spheres, basically due to the confinement and social isolation programs promoted. In this context, economic and service institutions have found it necessary to modify their ways of working to facilitate the continuity of their activities at and from home, a situation that can be seen in almost all research centers and higher education institutions. The objective of this study is to explore the use of Information and Communication Technologies (ict) to facilitate the continuity of the fundamental activities of a research center in northwestern Mexico during the first months of this health contingency period. The study makes explicit the need to gradually and systematically design and incorporate new types of work models that take advantage of new information technologies and raises the possibility of redesigning and strengthening, in a more systematic way, administrative processes and management, especially academic ones. in remote mode.

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