Educational challenges during the COVID-19 pandemic: a teachers’ survey at UNAM
Keywords:
educational contingency, higher education, COVID-19, technology mediated education, faculty developmentAbstract
The contingency generated by the COVID-19 pandemic has created an unprecedented situation in higher education settings, in Mexico and globally. This document reports the results of an online survey applied on March 25, 2020, to National Autonomous University of Mexico (UNAM) teachers, from high school, college and graduate education levels. From a sample of 788 UNAM teachers, 383 answered the questionnaire (48.6%), from these 60.5% agreed with the support provided by the institution during the initial phase of the contingency. The main problems they deal with are: logistical (43.3%), technological (39.7%), pedagogical (35.2%) and socioemotional (14.9%). Regarding the use of technology, for communication tasks they use mainly e-mail, Facebook and WhatsApp; for academic work, Google Classroom, Moodle and Google Suite; and for synchronic activities, Zoom, Google Hangout and Skype. They require technological support and didactic counseling. To the open question about proposals, they request, in order of frequency: faculty development, availability of digital resources, information about educational uses of technology, improvement of institutional processes, pedagogical accompaniment, technical support and information of institutional resources.
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This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
Revista Digital Universitaria es editada por la Universidad Nacional Autónoma de México se distribuye bajo una Licencia Creative Commons Atribución-NoComercial 4.0 Internacional. Basada en una obra en http://revista.unam.mx/.
